WHAT IT IS
Generative AI systems are trained on large corpora and can be adapted to specific tasks through prompting, in-context examples, retrieval augmentation (RAG), fine-tuning, or agentic tool use. Production systems layer these with evaluation harnesses, content safety filters, and human-in-the-loop review.
HOW IT WORKS
Enterprise deployments cluster around six patterns: internal assistants (policy, HR, IT), knowledge retrieval over proprietary content, customer-facing chat with guardrails, content generation for marketing, code generation for engineering, and process automation where an agent chains tool calls. Quality, cost, latency, and risk trade off differently at each pattern.
WHEN TO USE
Deploy generative AI when work involves pattern-rich natural language or media, tolerates probabilistic outputs, or benefits from iteration. Avoid it where deterministic accuracy is required and no human review exists.