WHAT'S INCLUDED
- AI strategy and opportunity mapping. Prioritized use cases with ROI and risk assessments.
- Governance and policy framework. Acceptable-use, risk-management, and model-validation policies; AI committee structure and escalation paths.
- Platform selection. Foundation model evaluation, vector store selection, orchestration framework, and evaluation tooling.
- Reference architecture. Security, observability, and cost controls scoped into the platform from day one.
- First-wave builds. 2–4 production-grade AI applications built, evaluated, and monitored.
- Evaluation harness. Offline and online evaluation, hallucination monitoring, and drift detection.
- Team enablement. Training for builders, reviewers, and leaders; center-of-excellence operating model.
- Roadmap and run-book. 18-month roadmap with run-book for the internal team to continue delivery.
WHEN THIS SOLUTION FITS
- Enterprises with pilot-stage AI work that hasn't reached production.
- Organizations with fragmented AI efforts across business units, needing a unified practice.
- Regulated industries (financial services, healthcare, public affairs, energy) requiring governance-first AI approaches.
- Post-board-mandate AI strategy requiring a full practice stand-up.
WHEN IT DOES NOT FIT
- Single-use-case AI builds — use our AI & Digital Transformation practice for project work.
- Pure training or workshops — we offer those separately but this solution is execution-led.
- Pre-strategy exploration — you need a shorter strategy sprint first; reach out and we'll scope one.
HOW THE PROGRAM RUNS
- Strategy and opportunity (months 1–3). Use-case mapping, prioritization, and AI strategy document.
- Governance and policy (months 2–4). Acceptable-use, risk-management, model-validation policies; AI committee structure.
- Platform (months 3–6). Foundation-model selection, orchestration, vector store, evaluation framework, and reference architecture.
- First wave (months 4–12). 2–4 production builds with evaluation and monitoring.
- Enablement (months 9–15). Internal training, CoE operating model, run-books.
- Handover (months 15–18). Transition to internal team with a defined roadmap and sustained-performance protocols.
WHAT YOU'LL GET
- An AI strategy document — prioritized opportunities with ROI and risk.
- A governance and policy package — acceptable-use, risk, model-validation, and committee structure.
- A platform and reference architecture — deployed, secured, and observable.
- Production AI applications — 2–4 shipped, evaluated, and monitored builds.
- An enablement package — training, run-books, and CoE operating model.
- A sustained-performance monitoring protocol — post-handover check-ins and drift-detection cadence.
SELECTED WORK
- Financial services client — Enterprise AI practice stand-up → [X] production use cases shipped; governance passed internal audit. Read case →
- Healthcare client — Clinical-support AI + governance → pilot graduated to production with MLR-approved workflows. Read case →
- Consumer client — Customer-service AI + RAG platform → deflection rate up [X]%, satisfaction up [X] points. Read case →
RELATED READING
- Unify Customer Data
- Replatform a Legacy Application
- Revenue-Accountable Marketing Partner
- Voice of Customer Program Playbook
- Best Research Agencies in MENA 2026
SOURCES & FURTHER READING
- AI & Digital Transformation practice
- Data Management practice
- Strategy & Growth practice
- NIST AI Risk Management Framework — https://www.nist.gov/itl/ai-risk-management-framework
- ISO/IEC 42001 — https://www.iso.org/standard/81230.html
- OECD AI Principles — https://oecd.ai/